Policies and Procedures
At Uniplural Academy, accessible from unipluralacademy.eu, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Uniplural Academy and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Uniplural Academy. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Uniplural Academy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies And Web Beacons
Like any other website, Uniplural Academy uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.
Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Our Advertising Partners
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Uniplural Academy.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Uniplural Academy, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Uniplural Academy has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Uniplural Academy’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Uniplural Academy does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Purpose: The ‘Withdrawal and Refund Policy’ communicates the entitlement and obligations of students vis-à-vis requests for cancellations, withdrawals and refunds, deferments and extensions, and course transfers.
Scope: This policy intends to educate potential and current students of Uniplural Academy in relation to the Academy’s withdrawal and refund systems.
Introduction
Students who enrol for a course with Uniplural Academy enter a legal agreement, whereby it is agreed that they will abide by the conditions of enrolment, including stated payments for the course applied for.
Should a student wish to cancel or change the enrolment, Uniplural Academy would grant such requests as indicated below. The allowance to avail oneself of one of the below options is only permitted once.
Requests to cancel or change the enrolment must be done in writing and addressed to the Uniplural Academy Administration as instructed below.
Cancellation Policy
Requests for cancellation of enrolment must be done within fourteen (14) days from confirmation of enrolment. The request must be done in writing by sending an email to Uniplural Academy Administration on info@apexacademy.eu , clearly stating one’s intention/s.
It is strongly advised that the student contacts Uniplural Academy within the first twenty-hour (24) hours of requesting cancellation of enrolment, to confirm receipt of email. Uniplural Academy will assume no responsibility and will not be liable for non-receipt emails or failed transmissions.
Withdrawal and Refund Policy
Upon completing and submitting the enrolment form, students are confirming and accepting commitment to paying all fees as stated in the Acceptance Letter.
Upon issuance of the course login details by Uniplural Academy, the student is considered to have started the course.
When a student withdraws or requests to transfer from one course to another, an administration fee of seventy-five (75) euros, postage, and any applicable handling costs will be reduced from the refunded costs. Should there be any other additional costs, these will be stipulated in the Acceptance Letter which will be issued to every student prior to course commencement.
When applications are submitted within a month of enrolment, refunds may be granted, for which, request for such a refund must be done in writing by sending an email to Uniplural Academy Administration on info@apexacademy.eu . For international students, the refund system can only be granted as per the terms laid down in their Acceptance Letter.
No approval for refunds will be granted in cases whereby an assignment has already been submitted and returned.
Deferments and Extensions
Deferments and/or extensions may be granted as per Uniplural Academy’s discretion. Students who wish to request for deferments and/or extensions are to submit their request in writing by sending an email to Apex Academy Administration on info@apexacademy.eu .
Uniplural Academy holds the right to refuse requests for deferment and/or extension if the student:
- Fails to give a valid reason with relevant and pertinent documentation;
- Has on multiple times requested deferments and/or extensions;
- Is not in a good financial position with Uniplural Academy.
Should Uniplural Academy grant deferments and/or extensions, recommencement fees may apply.
Course Transfer
Students may request for special consideration to transfer from one course to another.
Students are to submit their request in writing by sending an email to Uniplural Academy Administration on info@apexacademy.eu . Should the transfer from one course to another be granted, transfer fees will apply as per the terms laid down in the Acceptance Letter.
No approval for course transfer will be granted in cases whereby an assignment has already been submitted and returned.
Pamela Mizzi
Chief Operations Officer
Uniplural Group Ltd
To access the Equality and Sexual Harassment Policy please click here.
